Shipping costs and information

Shipping charges


At MyChefKnives, we offer you different shipping options so that you can choose the one that best suits your needs and preferences. The shipping costs that you will have to pay depend on the carrier that you choose when placing an order. These are all the costs for all the different scenarios when an order is delivered to the UK mainland:

Safe shipping of your orders at MyChefKnives

 

 

Carriers

Costs (when basket is below £79.99)

Costs (when basket is £79.99 or above)

Hermes

£4.99

Free!

DHL Economy

£7.99

£2.99

DPD Express

£9.99

£9.99

DHL Express

£11.99

£11.99

 


Delivery times for each different shipping carrier


 

Carriers

Delivery times

Hermes

5 to 7 business days

DHL Economy

3 to 5 business days

DPD Express

48 to 72 hours (only within business days)

DHL Express

24 to 48 hours (only within business days)

 


International shipping (out of the UK mainland)

 

At MyChefKnives.co.uk, you can also choose Worldwide Delivery if you want your parcel to be delivered to a country or region out of the UK mainland. The shipping costs of international shipping will depend on the country where the parcel will be delivered and the volume of your parcel. After you enter your delivery address, our system will automatically calculate the costs of shipping, and they will appear in the page where you choose the option of Worldwide Delivery.

 

Additional shipping information

 

- If all the items in your shopping basket are in stock, your parcel can be dispatched from our warehouse on the same day if you place the order before noon (UK local time). If the order is placed after 12:00pm (UK local time), the parcel will be dispatched on the next day.

- Our shipping times and delivery times start counting only after the parcel has been dispatched from our warehouse. For example, if a product is currently not in stock and you have chosen standard delivery (3 to 5 business days), the 3 to 5 days start counting after the product has been put back in stock and dispatched from our warehouse.

- All our shipping and delivery times are based on business or working days. This means that our times do not include holidays or weekends (Saturdays and Sundays).

- All our products are shipped from our warehouse located in Nice in the south of France.

- If you are not satisfied with your product, you have up to 60 days to return it to us. Click here for more information about returning a product.

 

If you have any doubt or enquiry about all the information explained in this page, you can contact us by sending us an email to hello@mychefknives.co.uk or by calling us at 020 3445 5205. You can also reach us by sending us a message through our Contact page. We'll do our best to reply you within 24 hours.