Their products are amazing, but their Customer Service is even better! In spite of serious delivery issues caused by both Chronopost and DPD (a lethal combination, as a Frenchman I should have known!), my order (of a VERY expensive Japanese chef knife) finally arrived. Looking back, I am left with only positive memories mostly thanks to the way LUIS handled the whole thing: extremely fast and responsive, and making me feel the whole time like I was a truly valued customer. These guys rock! It is obvious they work hard at it, but I think they fully deserve the success they are having! Will shop there again with my eyes closed any time.
- -.21/06/2019
Perfect
Fast shipping, good prices, high quality. New favorite kitchen sait (つ°ヮ°)つ
Alex S.15/10/2018
Good site and prices
The layout of the site is good so are the numerous knives and accessories avaliable. My only grievance are my knives (Pradel Excellence titanium coating) are already starting to fall apart, the utility knife and carving knife have detached themselves from the handles...thankfully I wasn't cutting anything with them. Will have to return.
- -.30/05/2018
No problems
Cheapest place online, good packaging and all cane on time whilst have it tracked many thanks will definitely use again
- -.16/04/2018
Shopping with ease.
Great to shop at,easy to see all the products and plenty of information.
- -.15/04/2018
Jaku knives
Well pleased great service
- -.08/04/2018
Good choice
Quick and easy shopping.
- -.06/04/2018
Good
Website is easy to use, good selection of products
- -.03/04/2018
straight forward and easy to follow
as a very limited pc user found the site very easy to use
- -.27/03/2018
Fantastic
We will be looking at this company again in the near future.
- -.21/03/2018
Mr
This company is extremely customer friendly. There is a guy called Luis there and he is indeed very efficient - all my emails to him have always been answered very very promptly - he is also very polite and helpful. Excellent chap and hence excellent company to deal with.
- -.20/03/2018
excellent service
I got a call to let me know they were out of stock on one item (although the website said otherwise ) a more expensive replacement was sent at their cost :)
- -.19/03/2018
The shop
Great website. Perfect for the chef and cooks in our industry.
- -.17/03/2018
Website
Fantastic service, delivery & communication. To be highly recommended.
- -.12/03/2018
Good service
Everything was good except knife case with one staple broken..
- -.06/03/2018
Quality
Excellent thank you , good quality , will certainly buy from you again
- -.26/02/2018
Easy to use
Easy to use
- -.23/02/2018
William cadger
Great
- -.14/02/2018
Wonderful Service
Knife sourced for me that was not in the range and I was delighted with the service and response
- -.13/02/2018
great knives
10/10
- -.12/02/2018
Clear, efficient and no nonsence
Easy to browse website, quick ordering process, good prices and decent delivery times. Happy customer
Nick S.09/02/2018
Would highly recommend
I would highly recommend this shop, great quality, and delivered really quickly.
- -.08/02/2018
Dan
Great service prompt delivery and lots of conmunication at a great price, will be using again
- -.06/02/2018
Thank god
Thank god for mycheifknives. They were one of the only companies to stock this knife. It was easy to order and sent by traceable courier. Very happy
- -.04/02/2018
99ideclare
Very good and prompt service.
- -.29/01/2018
first class
delighted with the service
- -.25/01/2018
Excellent service
Very good price and top items
- -.21/01/2018
Great place to shop
Easy, very fast delivery and good communication.
- -.19/01/2018
very nice knife holder
The solid magnet strip holds knives surprisingly very well. I feel secure. It is a beautiful design with a real and thick wood base which makes easy to grab a knife handle. It is worth to pay an extra shipping charge to buy from Canada! Delivery was also very speedy. I ordered it on Dec 29 and it was delivered on Jan 2. A great product and service. Thank you.
- -.17/01/2018
My Chief knives
Good efficient service. Delivery date as promised.
- -.08/01/2018
Excellent service
Excellent service and speedy delivery. Would definitely use again.
- -.04/01/2018
STOCK CONTROL & DELIVERY FORECASTS NEED IMPROVING
25cm knife ordered with no "Out of stock" warning. Informed that this knife is out of stock. Declined offer of 20cm substitute on the basis that delivery of 25cm would be mid-January. It actually arrived on 27th December.
Peter M J D.02/01/2018
Very Good
I took the slow cheap option for delivery and the parcel arrived earlier than expected (4days )
- -.31/12/2017
Shop topics
Service was really good and fast if you need to know anything or just want some advice the shop website is incredibly good and shows a passion and knowledge of all its products.
- -.31/12/2017
Mark chance
Excellent service
- -.31/12/2017
Review
Please see above
- -.30/12/2017
Delivered as requested
Delivery was straight forward, however, Hermes, the transport company have a poor website update frequency for tracking your order.
- -.30/12/2017
Great service
Great knifes and fantastic service
- -.28/12/2017
Good
Good site easy to navigate
- -.25/12/2017
Great
Great range of kitchen utensils.
- -.23/12/2017
Good delivery service
Arrived well packed after a few days. Good delivery as they were shipped from outside UK.
- -.22/12/2017
Good
Good service
- -.19/12/2017
Worth Shopping
Very pleased came across this Company has that little edge of a difference.
- -.18/12/2017
Ordered steak knives, chef knives and a block
Could NOT be happier with the knives and the super-prompt service with excellent packaging. Will not hesitate to recommend this website to friends - happy customers!
- -.17/12/2017
Thumbs up. Very happy.
..
- -.11/12/2017
Pure komachi knives
I purchased five pure komachi 2 kitchen knives from mychefknives and they are the best knives I have ever had,They are very sharp. I ordered them and they arrived within seven days from nice in France. I would recommend mychefknives for their prices and customer services. Would use again.
- -.11/12/2017
Happy
Easy transaction and fairly fast delivery
- -.10/12/2017
Good site
Good site apart from not stocking replacement bits for some of the items the sell so double check before buying expecially for the butchers saws
- -.03/12/2017
Happy customer
Great service.
- -.29/11/2017
Jo Lucas
Great product and great service, thanks!
- -.27/11/2017
I love this website
This is my first port of call for knives in the UK
- -.25/11/2017
They never let me down
As usual I am very happy to deal with you guys. Thank you for amazing customer service. :))
- -.21/11/2017
Still the best shop
Excellent communication and perfect timing. Very happy in overall.
- -.21/11/2017
The most trusted Shop
I am more than Happy with fast delivery, excellent customer service and brilliant very affortable products. Thank you
- -.21/11/2017
Mrs Lewis
Great website to use
- -.19/11/2017
TOP SHOP
GOODS DELLIVERD FAST GOOD COMMUNICATION EXCERLLENT TO DEAL WITH AND A GOOD SELECTION OF KNIVES TO CHOOSE FROM
- -.12/11/2017
Couldn't ask for better
Everything from delivery to product was fast and professional would highly recommend
- -.10/11/2017
mr
Good service
- -.08/11/2017
Prefect for my culinary needs!
I am so happy that I came across MyChefKnives.co.uk - I recently moved back to the UK and needed to set up my kitchen again: I'm not on a massive budget, but at the same time I don't like using poorly made/cheap feeling kitchen equipment.
I was on the lookout for a knife set which suited my needs, and was close to resigning myself to an Ikea set when a google search lead me to this website: I am extremely happy with my purchase and would recommend anyone in a similar position, or perhaps looking to upgrade their kitchen kit to check out this website. Such a great variety and competitive prices.
They even sent me some sweets with my order! Nice touch - great customer service.
- -.01/11/2017
Good experience
Purchasing on line from My Chef Knives has been a positive experience for me. Locating the product and payment via their web pages was straightforward. I am very pleased and would be happy to use this company again.
- -.21/10/2017
Good range of products
Reasonable prices, friendly and professional service.
- -.20/10/2017
From France
Ordered knives on Monday, arrived Saturday. Not bad, coming from south of France. Able to track parcel, which is helpful. Good service.
- -.13/10/2017
My chef knifes
Good company, excellent customer service, definitely recommend
- -.12/10/2017
Very good
I like
- -.04/10/2017
Fantastic Service
While shopping around, I found this site as it had the best price on a case I liked the look of.
Good value and service, tracked delivery and good communication. Have already recomended to people I work with.
- -.02/10/2017
Outstanding
Service
- -.29/09/2017
Chris
Very easy to order, overall very pleased with every aspect of dealing with your company.
- -.28/09/2017
fantastic
fast delivery,great value,easy transaction,so happy with my products thank you
- -.23/09/2017
AS Above
Excellent. Especially the advice given by telephone before purchase.
- -.12/09/2017
Service
Fast delivery, attentive, would use again
- -.03/09/2017
Great customer service
Great customer support and service, very friendly and accommodating
- -.03/09/2017
Mr Leslie Allen
Delivered promptly everything as was stated on ordering also first class delivery company they use
- -.15/08/2017
good communication
Parcel arrived August 10th from an order placed July 22nd; MyChefKnives had been in touch a couple of days after ordering to explain that one of the items ordered was out of stock, and again on August 3rd to inform me it had been shipped. Although the delay was frustrating (the item said 'shipped in 7 days, which I took to mean I could expect the item in 7 days or at least within a day or 2 of that.) the communication was good.
- -.12/08/2017
Would use again
Excellent website, easy to use. Fast dispatch and well packaged. Product sold as described at competitive price.
- -.08/08/2017
Fillet knife
Plenty of choice , good price range and excellent service.
- -.07/08/2017
Comprehensive Selection
Great selection of good quality products from top brands.
- -.05/08/2017
Nice web site
Well priced knife sets, however postage was to slow
- -.31/07/2017
Fantastic
I love My MyChefKnives.co.uk they are always helpful and you cannot fault the service at all, its what keeps me coming back again and again.
Thank you
- -.31/07/2017
Good at replying the emails
The only good thing is that they are good at replying to emails
- -.25/07/2017
mr
your product is fine, as expected. however your courrier is particularly slow
Customer reviews about MyChefKnives.co.uk
Click here to leave a review
I was on the lookout for a knife set which suited my needs, and was close to resigning myself to an Ikea set when a google search lead me to this website: I am extremely happy with my purchase and would recommend anyone in a similar position, or perhaps looking to upgrade their kitchen kit to check out this website. Such a great variety and competitive prices.
They even sent me some sweets with my order! Nice touch - great customer service.
Good value and service, tracked delivery and good communication. Have already recomended to people I work with.
Thank you