IMPORTANT ANNOUNCEMENT: We have stopped our business. Click here to find out more.

IMPORTANT: We stopped our business. Find out more

IMPORTANT ANNOUNCEMENT: We have stopped our business. Click here to find out more.

IMPORTANT ANNOUNCEMENT: We have stopped our business. Click here to find out more.

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  • Menu
  • Knives by usage
     
    Kitchen knives
    • All-purpose knives
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    Tips and Advice
    • How to remove rust from the blade?
    • How to sharpen a kitchen knife?
    • How to take care of your knife?
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    • What type of steel for the blade?
    • Which knife to choose?
     

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    TOP Knife brands All our brands
    • Arcos
    • Chroma
    • KAI
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    Click here to see our excellent customer reviews ! | Get a 5% discount on your first order with the code WELCOME !
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    How to choose a bag?
     

    Professional bags

    Empty knife bags

    TOP Knife bags and cases All our knife bags
    • Fischer bags and knives
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    Click here to see our excellent customer reviews ! | Get a 5% discount on your first order with the code WELCOME !
  • Knife sets & Knife blocks
     
    Knife sets
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    • How to choose a knife block?
     

    Japanese sets

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    Check out our Sabatier Knife sets from £29.90 !

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  • Steel knives
     
    Brands
    • 3 Claveles
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    • Au Nain
    • Dick
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    • Furtif Evercut
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    • Zwilling
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    • Riviera White
    BergHOFF
    • Essentials
    • Ron Titan Ash Wood
    • Ron Titan
     
    FISCHER
    • Classic 4 Rivets
    • Creative Chef
    • Fischer HACCP
    • Fischer Kids
    • Knives for Butchers
    • La Cuisine
    • Sandvik
    • ZEN
    Deglon
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    • Surclass
     
    Sabatier
    • Edonist
    • Edonist Perle
    • Fuso Nitro+
    • Gourmet
    • Ideal 100% forged
    • Ideal 100% forged brass rivets
    • Natura
    • Orion
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    • Toque Blanche
     
    Wusthof
    • Classic
    • Gourmet
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    Victorinox
    • Forged knives
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    • Rosewood knives
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    Furtif Evercut

    Wusthof

    Special offerts on MyChefknives

    Top steel knives All our brands
    • Wusthof
    • Fischer
    • Arcos
    • Tramontina knives
    • Zwilling
    • Dick
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    • Sabatier
    Click here to see our excellent customer reviews ! | Get a 5% discount on your first order with the code WELCOME !
  • Japanese knives
     
    By usage
    • Damascus knives
    • Deba knives
    • Gyuto knives
    • Nakiri knives
    • Pankiri knives
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    Brands
    • Miyabi
    • Moritaka
    • Jaku
    Chroma
    • Haiku
    • Haiku Home
    Jikko
    • Tokusei
    • Mahogany Tsuchime
     
    Kanetsugu
    • SAIUN
    • PRO-J
    • REV 21
    Kai
    • Seki Shoso
    • Seki Magoroku
    • Shun Classic
    • Shun Premier Tim Mälzer
    • Wasabi Black
     
    Kasumi
    • Kasumi Masterpiece
    • Kasumi Blue Titanium
    Shizu Hamono
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    • Nude+
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    • Kyoto
    • Bamboo Kyoto
     
    Tojiro
    • DP Eco
    • DP Series
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    Wusaki
    • Damas VG10
    • Ebony AUS8
    • Ebony VG10
    • Nakata BS2
    • Pakka X50
    • Wusaki Knife Bags
    • Wusaki Knife Sets
     

    Miyabi

    Global Knives

    Top Japanese brands All our brands
    • KAI
    • Chroma
    • Tojiro
    • Miyabi
    • Haiku knife
    • Kasumi
    • Shun Japan
    Click here to see our excellent customer reviews ! | Get a 5% discount on your first order with the code WELCOME !
  • Professional knives and tools
     
    Butchers
    • Boning knives
    • Burger presses
    • Butcher gloves
    • Butcher knife bags
    • Butcher knife cases
    • Butcher knives
    • Butcher saws
    • Butcher slicers
    • Carving forks
    • Carving knives
    • Choppers
    • Cleavers
    • Meat hooks
    • Meat tenderisers
    • Poultry shears
     
    • Saw blades
    • Skinning knives
    • Sticking knives
    • Tripe knives
    • Trussing Needles
    Fishmongers
    • Fish filleting knives
    • Fish knives
    • Fish scalers
    • Fish shears
    • Professional salmon knives
    • Sea urchin shears
    • Serrated fish knives
    • Tweezers
     
    Bakers
    • Baking mats
    • Baking tool cases
    • Bread Knives
    • Cake moulds
    • Pastry bags and nozzles
    • Pastry cutters
    • Pastry knives
    • Rolling pins
    Cheesemongers
    • Cheese Lyres
    • Cheese wires
    • One-handled cheese knives
    • Professional cheese knives
    • Two-handled cheese knives
     
    Professional accessories
    • Matfer professional utensils
    • Aprons
    • Professional cutting boards
    • Professional knife cases
    • Professional knife bags
    • Professional sharpening steels
    • Spatulas
     

    Butcher knives

    Fisch knives

    Special offers on MyChefknives

    TOP Knife brands All our brands
    • Butcher tools
    • Fishmonger tools
    • Bakers
    • Cheesemongers tools
    • Butcher saws
    • Knife cases
    • Fischer
    • Victorinox
    Click here to see our excellent customer reviews ! | Get a 5% discount on your first order with the code WELCOME !
  • Knife sharpeners
     
    Sharpening steels
    • All sharpening steels
    • Ceramic sharpening steels
    • Diamond sharpening steel
    • Professional sharpening steels
    • Dick Sharpening Steels
    • Fischer Sharpening Steels
     
    Sharpening stones
    • Japanese whetstones
    • KAI whetstones
    • Shapton whetstones
    • Wusaki whetstones (we ❤ them!)
    • Natural whetstones
    • Sharpening angle guides
     
    Knife Sharpeners
    • Manual Sharpeners
    • New AnySharp sharpeners
    Maintenance
    • Polishing paste
    • Honing oil
     
    Tips and Advice
    • How to choose a sharpening steel?
    • How to choose a whetstone?
    • How to sharpen a kitchen knife?
     

    Sharpening steels

    Japanese Whetstones

    Click here to see our excellent customer reviews ! | Get a 5% discount on your first order with the code WELCOME !
  • Kitchen tools
     
    Kitchen tools
    • Carving forks
    • Colanders
    • Corkscrews
    • Kitchen funnels
    • Kitchen scales
    • Kitchen timers
    • Kitchen tongs
    • Nutcrackers
    • Pepper mills
    • Salad spinners
    • Salt mills
    • Skimmers and strainers
     
    • Spatulas
    • Thermometers
    • Tweezers
    • Whisks
    Cutting utensils
    • Fish scalers
    • Kitchen graters
    • Mandoline slicers
    • Peelers
    • Pizza cutters
    • Poultry shears
    • Scissors and shears
     
    Fruits & Vegetables
    • Channel knives
    • Apple corers
    • Mashers
    Baking utensils
    • Baking mats
    • Baker lames
    • Baking frames
    • Cake moulds
    • Cake rings
    • Cookie cutters
     
    • Pastry brushes
    • Pastry bags and nozzles
    • Pastry cutters
    • Pastry scrapers
    • Pastry wheels
    • Rolling pins
    • Sieves
    • Silicone spatulas
    • Whipped cream dispensers
    • Whisks
     

    Microplane graters

    Tweezers

    Special offers on MyChefknives

    Check out our kitchen scissors from £9.90 !

    Click here to see our excellent customer reviews ! | Get a 5% discount on your first order with the code WELCOME !
  • Accessories
     
    Cutting boards
    • Accessories for cutting boards
    • Boos Blocks cutting boards
    • Butcher chopping blocks
    • High-end cutting boards
    • Plastic cutting boards
    • Professional cutting boards
    • Totally Bamboo cutting boards
    • Wooden cutting boards
     
    Knife storage
    • Blade guards
    • Knife bags
    • Knife blocks
    • Magnetic holders
    • Roll bags
     
    Kitchen accessories
    • Bowls and containers
    • Colanders
    • Funnels
    • Mortars and pestles
    • Pepper mills
    • Salad spinners
    • Salt mills
    • Tea strainers
     
    Safety accesories
    • Aprons
    • Chef's hats
    • Safety gloves
    Blade maintenance
    • Polishing paste
    • Honing oil
     

    Empty knife blocks

    Empty roll bags

     Check out our cutting boards  from £9.90!

    Click here to see our excellent customer reviews ! | Get a 5% discount on your first order with the code WELCOME !
Home › Frequently Asked Questions› FAQ

Frequently Asked Questions


IMPORTANT NOTICE: Since the 18th of December 2020, we have stopped our business due to the end of Brexit transition period. For more information, please click here.


MY ORDERS

How to place an order?

I just finished placing my order, but I need to modify it, what should I do?

How to cancel my order?

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SHIPMENT

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My order was shipped, but I haven't received it yet, what should I do?

How long will I wait to receive my order?

Where do you ship?

MY PRODUCTS

Is my product in stock?

Can I return my product and get my money back?

My product is in bad condition, how can I give it back?

How do I claim the warranty of my product?

SPECIFIC QUESTIONS

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